Ok so after fighting with the mast for about an hour and a half, i got looking at the turnbuckles in the back. Theres a cable with a poly on the end of it coming from the top of the mast. I took a rope and pushed it through the poly and wrapped it around both the large turnbuckles and used the crank to tighten the line and pull the mast up. Then with a lil help we lifted the mast up and tightened it down... now she's sitting pretty!